Catering Policies

Catering Policies

Order Policies

Whatever your event – whether it’s a light breakfast for staff, a banquet luncheon for 500, or an evening cocktail reception we have the knowledge and expertise to help make your event a success. 

For breakfast, we offer a wide assortment of freshly baked morning treats, along with freshly brewed hot coffee, tea, and juices.
Our lunch combinations make ordering for the office easy and efficient. For special events, our hot entrees and appetizer menus are sure to thrill your guests.

If you have something specific in mind that you don’t see on our website, just call us! We are happy to provide you with customized services to make your meeting or event meet your expectations. For more formal occasions, full liquor service, china service, waitstaff, linens, and floral arrangements can be provided. We will do our best to accommodate just about any requests that you might have.

All events catered by Metro Catering include complete set-ups, including all necessary paper products or fancy plasticware, utensils, serving implements, and condiments. A 7% Massachusetts meals tax will be added to all orders unless non-profit status is presented at the time of ordering.

We have a $100 food minimum for all catering deliveries, not including tax and delivery fee.

Before placing your order, please inform your server if a person in your party has a food allergy.

Advance Notice

We specialize in accommodating last-minute orders and same-day deliveries. We do prefer to have at least 24 hours’ notice when possible, as this will help to ensure that all of the selections that you’ve chosen will be available and we can meet your delivery time requirements. With prior notice, we will custom design a menu for you and take care of any additional requests, such as table linens or bar service.

Delivery & Payment

There is a $200.00 minimum (plus a delivery fee) for any deliveries scheduled for after 3:00 p.m. outside the downtown Boston area. Our regular delivery times are from 7AM till 4:30PM an additional fee may be assessed outside those times.

Metro Catering accepts cash, corporate checks, and all major credit cards.
We can also easily arrange for corporate charge accounts.
To set up an account, please call our office at (617) 248-6886 x1.

For simple drop-offs there is a $20.00 service charge assessed for any delivery within the downtown Boston area.
With enough notice, we are also able to deliver outside of this area.
An additional fee may be assessed for these orders.

If you require cleaning or pick-ups following the event an additional fee will be assessed. Staff is available to serve and clean up for an additional fee.

Deposits & Cancellations

Events in excess of $500 require a 50% deposit upon confirmation of the event, with the balance due on the day of the event.

For cancellations, we request a minimum of 24 hour’s notice. For cancellations, within 24 hours of the event, a fee may be assessed or you may be charged the full amount for the order. We will do our best to accommodate late cancellations depending on the circumstances.

Catering Menu


Our facilities are NOT allergen free. We cannot guarantee that any product prepared or packaged on site is nut or allergen-free or that they have not come into contact with potential allergens.

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